Last Updated: 24 August 2026

Sufi Electric Store Zafarwal respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how it may be used or shared, and the choices available to you when you visit or place an order through https://sufielectricstore.com/.

Who We Are

Sufi Electric Store is an electrical and solar products business located at Main Chungi, Darmaan Chowk, Zafarwal, District Narowal, Punjab, Pakistan.

Information We Collect

We may collect the following information when you visit our website, contact us, create an account, or place an order:

• Your name
• Phone and WhatsApp number
• Email address, if provided
• Billing and delivery address
• City, postal code, and other delivery information
• Products ordered, order value, payment method, and order status
• Account username and encrypted login information
• Messages, enquiries, reviews, and customer-support communications
• IP address, browser type, device information, referring website, and website activity
• Cookie and session information required for the shopping cart, checkout, security, and website functionality

How We Use Your Information

We may use your information to:

• Process, confirm, and deliver your order
• Contact you regarding order confirmation, payment, delivery, warranty, or support
• Provide product information, quotations, and technical guidance requested by you
• Create and manage your customer account
• Prevent fraud, misuse, and unauthorized transactions
• Improve our products, website, customer service, and shopping experience
• Maintain business, warranty, accounting, and transaction records
• Comply with applicable legal, tax, regulatory, or law-enforcement requirements
• Send promotional messages only where you have agreed to receive them or where otherwise permitted

Orders and Payments

When you place an order, we collect the information required to process and deliver it. Depending on the product, available payment options may include Cash on Delivery, bank transfer, partial advance payment, or full advance payment.

If an external payment service is used, that provider may process payment-related information under its own privacy policy. Sufi Electric Store does not intentionally store complete debit or credit card numbers, PINs, CVV codes, or online-banking passwords on this website.

Shipping and Delivery

To deliver an order, necessary information such as your name, phone number, delivery address, order details, parcel value, and payment status may be shared with courier, cargo, transport, or delivery providers.

Heavy products—including batteries, inverters, solar panels, structures, and selected electrical equipment—may require cargo delivery and additional customer verification.

Cookies and Website Technologies

Our website may use cookies and similar technologies to:

• Keep products in your shopping cart
• Remember your account or website preferences
• Support checkout and website security
• Understand general website traffic and performance
• Measure advertising performance where analytics or social-media tools are enabled

You may block or delete cookies through your browser settings. However, disabling essential cookies may prevent the cart, account, or checkout from working correctly.

Who We Share Information With

We do not sell or rent customers’ personal information.

We may share only necessary information with:

• Courier, cargo, and delivery providers
• Payment and banking service providers
• Website hosting, security, backup, and technical-support providers
• WordPress, WooCommerce, and enabled service integrations
• Analytics or advertising services, where enabled
• Government authorities, regulators, or law-enforcement agencies where legally required
• Professional advisers where reasonably necessary for legal, accounting, fraud-prevention, or business purposes

Information Retention

We retain order and customer information only for as long as reasonably required to:

• Complete and support the order
• Handle returns, warranties, complaints, and disputes
• Maintain accounting, tax, and business records
• Meet legal and regulatory requirements
• Protect the website and prevent fraud

Some information may not be deleted immediately where retention is required for completed transactions, warranties, legal claims, tax records, fraud prevention, or other lawful business purposes.

Data Security

We use reasonable administrative and technical safeguards to protect personal information. However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

Customers should keep their account password confidential and should never send passwords, PINs, OTP codes, CVV codes, or online-banking credentials through our website, WhatsApp, phone, or social-media pages.

Your Choices and Requests

Subject to applicable requirements, you may contact us to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information that is no longer required
• Withdraw consent for optional promotional communications
• Report a privacy or security concern

Certain order, warranty, accounting, fraud-prevention, or legally required records may need to be retained even after a deletion request.

Third-Party Links

Our website may contain links to manufacturers, social-media platforms, courier services, payment providers, or other third-party websites. Their privacy practices are governed by their own policies, and Sufi Electric Store is not responsible for third-party websites or services.

Children’s Privacy

This website is intended for customers purchasing electrical, solar, lighting, and related products. We do not knowingly request personal information directly from children. A parent or guardian should place an order where the customer is under the applicable age for entering a purchase agreement.

Changes to This Policy

We may update this Privacy Policy when our website, services, payment methods, delivery methods, or legal obligations change. The updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

For privacy questions, corrections, or data-related requests, contact:

Sufi Electric Store Zafarwal
Main Chungi, Darmaan Chowk
Zafarwal, District Narowal
Punjab, Pakistan

Phone/WhatsApp: +92 331 4003816
Website: https://sufielectricstore.com/